The world has changed a lot since TSI started building instruments in 1961, but some things remain the same. TSI’s commitment to our customers’ success, our dedication to research, and our drive to make the world a better place have always been part of our history.
Recently, TSI refined our Mission and Vision Statements, as well as articulated our Guiding Principles. A company’s Mission establishes a foundation for the organization. A Mission is the reason the company exists. Why are we here? What problems do we solve for our customers? A Vision describes what the future looks like if we are successful in delivering our Mission.
TSI MISSION: TSI PROVIDES TRUSTED MEASUREMENT, APPLICATION GUIDANCE, AND DATA ANALYTICS SOLUTIONS THAT ENABLE OUR CUSTOMERS TO MAKE INFORMED DECISIONS. TSI VISION: CREATING A BETTER WORLD BY HELPING PROTECT PEOPLE, PRODUCTS, AND THE ENVIRONMENT.
TSI PRINCIPLES
Integrity | We conduct business with integrity and with the highest ethical standards. Therefore, we will be honest in our dealings with our customers, business partners and each other. We will be open and direct in our communications.
Commitment | We believe commitment and reliability are important to our company and customers. Therefore, we will take personal accountability for our actions and address problems head on. We will take personal responsibility for decisions, both good and bad. We will do what we say we are going to do. We do not blame others. We are not afraid to share bad news.
Contribution | We believe the contribution of each employee is critical to our success. Therefore, we will foster an environment that promotes initiative, passion and commitment.
Collaboration | We value the power of collaboration. Therefore, we will foster an environment that promotes teamwork. We will actively seek input from coworkers, customers and business partners and will be open and direct in our communication.
Relationships | We believe in the value of customer relationships. Therefore, we will create an environment where all employees strive to understand and meet customer’s needs. We will diligently work to exceed their expectations with every interaction.
Professional | We believe we must be professional in everything we do. Therefore, we will be knowledgeable and prepared with our assignments and responsibilities and will treat everyone with respect and courtesy.